Using the power of process to grow your business or charity - Part 2
In this 2nd of a 3 part series Kate explores how we use the power of process to align employees to the goals of the organisation, to fix the problems and to ensure a great customer experience.
What are the best tips when reviewing your business processes?
a. Business development
b. Client enquiry/sales process/onboarding
c. Product or service deliver process
d. Invoicing/finance processes
e. Client follow up process