What is a psychologically safe workplace and how to create one, especially for frontline responders?
This video outlines 3 risk factors, especially for frontline staff working with distressed clients.
These are burnout, compassion fatigue and vicarious or secondary trauma.
Adam defines trauma to assist with understanding vicarious trauma; and how it expresses in similar symptoms to PTSD.
Adam explains a way for us to identify if there is a problem with a staff member or us by outlining 4 signs that we can look out for.
These are Sad, Mad, Bad or Glad.