Professional development

Professional development

Join our community for uplifting, inspiring and informative professional development webinars and events.

Upcoming events

03
May
2024

Wagga Wagga NSW - 'Resilient Responders and Empowering Conversations'

03-05-2024 9:00 am -4:30 pm
Wagga Wagga NSW - 'Resilient Responders and Empowering Conversations'

One-day sponsored training event 
As part of our 'Supporting Frontline Responders in Central West NSW' program in 2024, we invite you and your team to attend. 
Training Overview 
Resilient Responders provides a thorough understanding of psychological safety, psychological trauma and vicarious trauma and equips participants with the skills and tools to protect themselves and their colleagues working on the frontline with distressed clients.

08
May
2024

Upskill - Structuring, Pricing & Conveying Value of Your Packaged Services

08-05-2024 12:00 pm -1:00 pm
Upskill - Structuring, Pricing & Conveying Value of Your Packaged Services

UPSKILL Professional Development - As many more consultants and professional services package their services, the one part people get stuck on is structure, pricing and value proposition. So our next session will be helping you feel more confident in these areas. What will you learn?

  • How to structure your packaged service to attract ideal clients 
  • How to price your packaged service and move away from hourly and day rates
  • How to convey the value and results of your packaged services, by crafting powerful client success stories
09
May
2024

Masterclass Online: Understanding & preventing the impacts of trauma

09-05-2024 12:00 pm -1:00 pm
Masterclass Online: Understanding & preventing the impacts of trauma

Underderstanding & Preventing the impacts of trauma

Did you know that about 20% of frontline workers go on to experience PTSD as a result of being exposed to the trauma of their clients? This has serious health and wellbeing costs for all concerned. In this training, we look at how to protect your staff and yourself from the impact of exposure to trauma of clients and colleagues. 
This one-hour masterclass session will support you to understand:

  • The psychological nature of trauma and vicarious trauma.
  • How to recognise the signs of trauma, burnout and compassion fatigue.
  • Strategies to protect you & your staff against the impact of trauma & vicarious trauma.
16
May
2024

Masterclass Online: Learn a No-Fail Storytelling Process to Win the Hearts & Minds of Stakeholders

16-05-2024 12:00 pm -1:15 am
Masterclass Online: Learn a No-Fail Storytelling Process to Win the Hearts & Minds of Stakeholders

Masterclass Overview
As not-for-profits, charities, business and government all step up to help address the wicked social and environmental issues of our time, the age-old art of storytelling that cuts through and drives change, is a non-negotiable in today’s organisational toolkit.

Participants will learn how to use storytelling to better engage their stakeholders by harnessing a simple framework that can be applied over and over again to achieve their desired impact.

 This masterclass is ideal for...
Whether you are a CEO, CFO, a marketing manager, or a change maker, the success of your work is often underpinned by how effective our storytelling is. 

24
May
2024

Dubbo NSW - 'Resilient Responders and Empowering Conversations'

24-05-2024 9:00 am -4:30 pm
Dubbo NSW - 'Resilient Responders and Empowering Conversations'

One-day sponsored training event 
As part of our 'Supporting Frontline Responders in Central West NSW' program in 2024, we invite you and your team to attend. 
Training Overview 
Resilient Responders provides a thorough understanding of psychological safety, psychological trauma and vicarious trauma and equips participants with the skills and tools to protect themselves and their colleagues working on the frontline with distressed clients.

05
Jun
2024

Masterclass Online: Workplace Wellbeing Strategy - Build a Plan on a Page for 2024

05-06-2024 12:00 pm -1:00 pm
Masterclass Online: Workplace Wellbeing Strategy - Build a Plan on a Page for 2024

Rolling natural and unnatural disasters, cost-of-living and other pressures are leaving our teams, and ourselves exhausted. Some organisations are also discovering they’re not compliant when it comes to having a mentally healthy workplace.

In this 60-minute masterclass, our workplace wellbeing specialist Leanne Hart will run you through our Wellbeing Strategy toolkit to help you review your existing strategies, and/or add new strategies to prevent and protect your team and volunteers from harm.

Leanne will also give you a tour of The Community Well resource hub, where you can access resources, tools, assessments & policies to support wellbeing, leadership & governance in 2024.

06
Jun
2024

Masterclass - Income diversification Series 2024 - Session 1

06-06-2024 12:00 pm -1:15 pm
Masterclass - Income diversification Series 2024 - Session 1

Income Diversification Roadmap: Get your strategy set for success in FY25

Income diversification. It’s on many strategic plans, a topic at many board meetings & the number one area that we see having a major impact on organisational & leadership wellbeing. It’s also the number one service request we receive at Benefolk Concierge.

What’s the best approach, what are other organisations doing, what options are there to strengthen your revenue streams, and impact, going into a new financial year? With only 10% of grant submissions successful, how can we spend our precious time more effectively? 

Our Income Diversification Masterclass Series is a roadmap to help you find those answers. 

13
Jun
2024

Masterclass - Income diversification Series 2024 - Session 2

13-06-2024 12:00 pm -1:15 pm
Masterclass - Income diversification Series 2024 - Session 2

Income Diversification Roadmap: Get your strategy set for success in FY25

Income diversification. It’s on many strategic plans, a topic at many board meetings & the number one area that we see having a major impact on organisational & leadership wellbeing. It’s also the number one service request we receive at Benefolk Concierge.

What’s the best approach, what are other organisations doing, what options are there to strengthen your revenue streams, and impact, going into a new financial year? With only 10% of grant submissions successful, how can we spend our precious time more effectively? 

Our Income Diversification Masterclass Series is a roadmap to help you find those answers. 

14
Jun
2024

Bathurst NSW - 'Resilient Responders and Empowering Conversations'

14-06-2024 9:00 am -4:30 pm
Bathurst NSW - 'Resilient Responders and Empowering Conversations'

One-day sponsored training event 
As part of our 'Supporting Frontline Responders in Central West NSW' program in 2024, we invite you and your team to attend. 
Training Overview 
Resilient Responders provides a thorough understanding of psychological safety, psychological trauma and vicarious trauma and equips participants with the skills and tools to protect themselves and their colleagues working on the frontline with distressed clients. 

19
Jun
2024

Upskill - Set your Growth Goals without Stress and Overwhelm

19-06-2024 12:00 pm -1:00 am
Upskill - Set your Growth Goals without Stress and Overwhelm

UPSKILL Professional Development - Do you have "grow our business" as one of your current business goals, and needing some inspiration and assistance to put that goal into action? Our next professional development session for impact consultants and professional services will help you with just that.  What will you learn?

  • How to adopt a growth mindset for more revenue and profits
  • How to schedule your prospects and clients work so you can show up and do your best work
  • How to integrate systems & processes to streamline, and work less!
  • How to amplify your capacity and capability with the right team

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