Underderstanding & Preventing the impacts of trauma

Did you know that about 20% of frontline workers go on to experience PTSD as a result of being exposed to the trauma of their clients? This has serious health and wellbeing costs for all concerned. In this training, we look at how to protect your staff and yourself from the impact of exposure to trauma of clients and colleagues. 
This one-hour masterclass session will support you to understand:

• The psychological nature of trauma and vicarious trauma.
• How to recognise the signs of trauma, burnout and compassion fatigue.
• Strategies to protect you & your staff against the impact of trauma & vicarious trauma.