Gorica Mitrovic

Information Technology Specialist

Gorica works with organisations to ensure technology supports people, purpose, and good decision-making not just systems.

She helps organisations get more value from Microsoft 365 and AI by focusing on the foundations that matter most:

Reducing risk and improving governance - Supporting organisations to address oversharing, unclear ownership, and inconsistent information practices, so digital tools are used confidently and responsibly. 

Preparing for responsible AI use - Helping organisations prepare for Microsoft 365 Copilot by ensuring permissions, information structures, and guardrails are in place before AI is introduced more broadly. 

Creating intranets that bring clarity - Designing modern intranets that act as a trusted source of truth for staff, improving onboarding, internal communication, and everyday decision-making.

Building practical capability, not just providing training - Delivering role-based Microsoft 365 and AI training that helps people work more effectively, reduces reliance on workarounds, and improves consistency across the organisation. Gorica’s approach is practical, people-centred, and grounded in governance. She is particularly experienced working with not-for-profits and purpose-driven organisations seeking clarity, confidence, and long-term value from their digital investments.

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Capabilities

Information technology 

  • virtual CIO Service
  • strategic technology roadmap development
  • architecture, vendor, policy, and cost management review
  • major incident management
  • technology audit / searches / project management
  • board and executive reporting, coaching and
    development

Transformation and change

  • Technology, systems and processes review /strategy

Strategy, risk and governance

  • Risk management strategy / implementation
  • Risk review / audit

Qualifications and recognition

Bachelor of Business

Master of Information Technology

Gorica demonstrates strong technical proficiency across all areas of SharePoint, including site architecture, workflow automation (Power Automate), document management, permissions configuration, and integration with Microsoft 365. She is particularly skilled at transforming complex business requirements into practical, user-friendly SharePoint solutions that enhance collaboration and productivity.

Johnny,
CEO, Konverge

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